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Ask Nellie!
All your questions answered by Violet staff and board-certified OB/GYNs
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I used one of your pregnancy tests. How will I know the result?
If you order pregnancy tests from our online store, it will come with a complete guide of how to use and read the results! Follow that guide for clear instructions on how to accurately test and how to read the results. These tests come from Proov (product link here), so they can give you more information if needed. If you reach out to them, or to our team directly, we can send you the full instructions on how to read your results. If you test correctly, and 2 lines appear, ho
Violet Project
Aug 25, 20251 min read
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What should I do if I never received my order?
If you ordered, and are 26 or younger, and you never received your package, please reach out to us by text/call at 443-267--7765 or email at info@violetproject.org. Orders are sometimes delayed, or get lost in the mail, so we can help you sort this out when you contact us!
Violet Project
Jul 10, 20251 min read
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How is Violet addressing the financial barriers with STIs in this website?
At violetproject.org, all of our resources are completely free and available for ALL youth! Anyone who is 26 or younger, and living in Maryland, is able to order an STI test kit to their home at NO cost. We test for the most common STIs, Chlamydia, Gonorrhea, and Trichomoniasis (for female patients only) using a swab that can be done by the participant at home. They then return their samples, at no cost, to a lab where it is processed. Youth will then be notified if they test
Violet Project
Jul 10, 20251 min read
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Does Violet provide condoms?
Anyone 26 or younger, living in the U.S., can order condoms for free on our online store (violetproject.org/store). These will be shipped anonymously, in white packaging, to the address you provide - all for free!
Violet Project
Jul 10, 20251 min read
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Can I use Violet if I'm over 26 years old?
For our online store, only people who are 26 or younger are able to order products. However, anyone can access our website and use anything they need from the site! You can look over our Learn pages, utilize or download resources under our Resource tab, and get in contact with our staff if you need help finding affordable products or resources in your own community! You can contact us by text/call at 443-267-7765, or by email at info@violetproject.org.
Violet Project
Jul 10, 20251 min read
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Do the products come every month or do you have to order them month-to-month?
When you order from violetproject.org/store, you will only get the products you order (e.g., 1 pack of 20 condoms, 1 period pack with enough supplies for 1 period, etc.). It is NOT a monthly subscription. However, you can order as many times as you need to! Just please keep in mind that it is not an instant delivery, so plan and order 1-2 weeks ahead of when you will need the products! Reminders: you must be 26 or younger to order and in the state of Maryland (except condoms
Violet Project
Mar 21, 20251 min read
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How long does shipping take when I order?
When you order at violetproject.org/store, your order will be typically be processed in 3-5 business days! This means you should get your order in a week or a little bit more. If you do not get your order within that time frame, reach out to info@violetproject.org and we can check on the status of your order and troubleshoot if it did not reach you!
Violet Project
Feb 2, 20251 min read
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How does Violet protect my privacy?
All forms you submit are completely confidential and will only be seen by our trained Violet staff as needed! When you place an order, you will fill out your personal information, including name, age, address, and other information. This is important for our records, to be able to get you your products, and for your medical records if you test positive. None of your personal or identifying information is ever shared. When you order, your order will be delivered in a white pac
Violet Project
Feb 2, 20251 min read
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How long until I get my results after I returned my STI test kit?
You should typically get your results back in approximately 7-10 days. Once you ship your package back, it will take about 1-5 business days (Monday to Friday) for the sample to get delivered to the lab. Then, it takes the lab 1-3 business days to process the sample. Keep in mind, with holidays and other events, delivery and processing may be slightly delayed. However, it should typically take about 7-10 total days for you to get your results back! If it is taking much longer
Violet Project
Dec 4, 20241 min read
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I got a positive STI test back from Violet. What's next?
When you get a positive STI test result from Violet, it will be uploaded to your MyChart and you will be notified. Within a couple of days, our doctor will reach out to you to discuss your positive test and prescribe you treatment, all for free! If you have not heard from our doctor, or have questions, you can always reach out to Violet staff by text, call, or email (443-267-7765, info@violetproject.org). You can also take your results to your own doctor if you prefer, but t

Nellie
Dec 4, 20241 min read
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How many times can I order from the store? If the packages are stolen, what can I do?
There is no limit to the number of times you can order from the Violet Project store! As long as you are 26 or younger and living in Maryland, you are welcome to order as many times as you need to. Please keep in mind though that others need these products too, so order just what you need! If your order never arrives, or you have any issues with your order, you are welcome to re-order, or put a new address for your order to be shipped to! Reach out to the Violet Project at...
Violet Project
Nov 4, 20241 min read
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How long do I have to mail my STI test kit after swabbing?
After swabbing, your STI test kit will still be accurate up to 30 days! Because it can take a few days, up to about a week, for a package to get to the lab and be processed, it is good to send your test kit back as soon as possible after swabbing! However, waiting a few days before sending it back will not be an issue! Learn more at violetproject.org/the-violet-kit
Violet Project
Nov 4, 20241 min read
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I'm scared I might be pregnant. I haven't told my parents I've had sex, and abortion pills are expensive. What should I do?
First, you should check if you are pregnant. If you have missed a period, you can take a pregnancy test which you can buy at your local drug store, or order online from Violet (violetproject.org/store), though this will take longer. You can also visit various clinics for free testing! If you feel comfortable talking with your parents, they can be a good resource to help you out. Regardless, if you think you are pregnant, you should visit a doctor. This could be your normal do

Nellie
Sep 24, 20241 min read
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Can my partner and I both get treatment through the Violet Project if we tested positive?
If you test positive for an STI through the Violet Project, you will be contacted (by phone) by our licensed OB/GYN for a free medical consultation to discuss your results and treatment. During this call, she will ask you if you want treatment for your partner as well, regardless of if your partner has tested with Violet or not! This is called EPT, or Expedited Partner Therapy. This ensures that your partner can get treatment quickly, and at the same time as you! Treatment is

Nellie
Aug 29, 20241 min read
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How do I get my STI test results back?
You will be contacted with your test results based on how you filled out the form! In the online order form and the contact form that comes with your test kit, you select if you prefer to be contacted by phone call, text, and/or email. If your results are negative for the STIs we test, you will be contacted by whichever option you chose. If you test positive, your results will be uploaded to your patient portal in MyChart, and you will be contacted via phone call by our lice

Nellie
Jun 25, 20241 min read
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I want to have sex with my boyfriend, but I am scared to get a pregnancy test. Does Violet provide them?
While the Violet Project has had free pregnancy tests in our store before, (violetproject.org/store), we unfortunately do not currently have pregnancy tests. We are working on getting more! Whenever having sex, we recommend that you use protection! Condoms will help protect against pregnancy and STIs! You can also look into birth control methods to help prevent against pregnancy. Check out what works best for you at: https://www.violetproject.org/contraception. You do not nee

Nellie
Apr 8, 20241 min read
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If I had unprotected sex 2 weeks ago and my period was due yesterday, am I pregnant?
While we cannot tell you online if you are pregnant or not, your period being 1 day late does not necessarily mean you are pregnant! Your period can change month to month for many reasons. For example, stress, exercise, regular hormone fluctuations, and other factors can affect when your period comes, how much you bleed, and the amount of discomfort you feel. So, if your period is 1 day late, this can be totally normal without being pregnant. However, if you had unprotected

Nellie
Apr 5, 20241 min read
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Can I still swab for the at-home STI testing if I'm on my period?
Yes! You can swab as instructed on your period. Your period will not affect the results! If you have any further questions, check out the "Get Tested" section of our website and its FAQ section at https://www.violetproject.org/faq.

Nellie
Feb 27, 20241 min read
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Do you have pregnancy tests?
Currently, we do not. We are working on getting them though, so stay tuned! If you cannot get to a store to get a pregnancy test, you can get one shipped to you. 3-pack: https://www.amazon.com/Clearblue-Detection-Pregnancy-Prueba-embarazo/dp/B000NDS2CC/ref=sr_1_9?keywords=pregnancy+tests&qid=1673402757&rdc=1&sr=8-9 10-pack: https://www.amazon.com/Clearblue-Pregnancy-Test-Combo-Pack/dp/B08NMJ6SQ2/ref=sr_1_12?keywords=pregnancy+tests&qid=1673402785&rdc=1&sr=8-12 Common stores l
Saumya Sao
May 2, 20231 min read
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Is delivery only in Maryland?
For our free online store, delivery is available for condoms anywhere in the US. All other products are Maryland only. Hopefully one day, we'll have the resources to make everything free in all states!! :)
Saumya Sao
Feb 20, 20231 min read
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*Disclaimer: If you have specific questions about your Violet order, please text, email, or submit a contact form. Ask Nellie is completely anonymous, and we will have no way of looking into your order without knowing who you are.
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