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Ask Nellie!

All your questions answered by Violet staff and board-certified OB/GYNs

Is it normal to have heavy, painful periods?

Full question: "Is it normal to have periods that are painful for the first day that I cannot function without ibuprofen and are really heavy like the extra heavy pads cant contain the blood for more than 4-5 hours or else I have an accident?" It depends. Period flow and pain are all relative, so it might be “normal," but it might not be! Our best advice here is for you to see a doctor. Even it your period is found to be "normal," there are treatments that your doctor can giv

How do I know that my kit is ready to send to me or how can I track my kit?

You receive an email that your kit is shipped. Kits are usually assembled 2-4 business days after you place your order! In that email, there is a tracking number so you can see when your kit will arrive to you. To return your samples to the lab, there is a tracking number on the yellow envelope that you put your samples in. That way, you can track where your kit is on its way back to the lab!

*Disclaimer: If you have specific questions about your Violet order, please text, email, or submit a contact form. Ask Nellie is completely anonymous, and we will have no way of looking into your order without knowing who you are.

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All questions are completely anonymous*

Responses will be posted here. Check back in a few days for a response. No responses are provided by email.

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Email: info@violetproject.org

Text or call anonymously: ‪(443) 267-7765‬

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