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Ask Nellie!

All your questions answered by Violet staff and board-certified OB/GYNs

How does Violet protect my privacy?

All forms you submit are completely confidential and will only be seen by our trained Violet staff as needed! When you place an order, you will fill out your personal information, including name, age, address, and other information. This is important for our records, to be able to get you your products, and for your medical records if you test positive. None of your personal or identifying information is ever shared. When you order, your order will be delivered in a white pac

How long until I get my results after I returned my STI test kit?

You should typically get your results back in approximately 7-10 days. Once you ship your package back, it will take about 1-5 business days (Monday to Friday) for the sample to get delivered to the lab. Then, it takes the lab 1-3 business days to process the sample. Keep in mind, with holidays and other events, delivery and processing may be slightly delayed. However, it should typically take about 7-10 total days for you to get your results back! If it is taking much longer

If I had protected sex on my period over a month ago and still haven't gotten my period, will I be okay?

With this specific question, we cannot give a specific answer to your situation as there are a lot of variables, but we will answer as best we can! First, there are a lot of reasons your period may be delayed, especially if you are not on a birth control method (e.g., the pill) that makes your periods regular. Even stress or heavy exercise can affect your period. You know your body best and how long your cycle normally is, so use this as a comparison! Having sex on your perio

How long should I wait after chlamydia treatment to have sex?

It is recommended that you wait 7 days after you take your last medication before having sex again. Your treatment is likely an antibiotic, doxycycline, which you will take over 7 days. Once these 7 days are over, you should wait another 7 days before having sex so that the medications can fully take effect and you are not reinfecting your partner(s) or yourself. If you cannot wait for this, please use protection (e.g., condoms) as a barrier to prevent spreading the infection

I got a positive STI test back from Violet. What's next?

When you get a positive STI test result from Violet, it will be uploaded to your MyChart and you will be notified. Within a couple of days, our doctor will reach out to you to discuss your positive test and prescribe you treatment, all for free! If you have not heard from our doctor, or have questions, you can always reach out to Violet staff by text, call, or email (443-267-7765, info@violetproject.org). You can also take your results to your own doctor if you prefer, but t

Do I have to have discharge for an STI?

No, you do not have to have vaginal discharge for you to have an STI! In fact, many people who have STIs have no symptoms at all, or have symptoms much later after picking up the STI. Because you could have an STI with no symptoms, it is important to get tested regularly! You can get tested for chlamydia and gonorrhea (2 common STIs) with free, at-home testing at violetproject.org/the-violet-kit, or visit your doctor, or a local STI testing site, to get more extensive testing

Why do I feel a tingly sensation on my vagina? What should I do?

If you feel tingly around your vagina or genitals, there could be many causes. You might have irritation from your underwear, dryness, a yeast infection, a UTI, an STI, or other infection. It may come with burning, itching, vaginal discharge, or other symptoms. If the sensation does not go away in a day or few, or is causing a lot of pain or discomfort, you should see a doctor so they can tell you what the cause is and help get you treatment if needed!

How many times can I order from the store? If the packages are stolen, what can I do?

There is no limit to the number of times you can order from the Violet Project store! As long as you are 26 or younger and living in Maryland, you are welcome to order as many times as you need to. Please keep in mind though that others need these products too, so order just what you need! If your order never arrives, or you have any issues with your order, you are welcome to re-order, or put a new address for your order to be shipped to! Reach out to the Violet Project at...

How long do I have to mail my STI test kit after swabbing?

After swabbing, your STI test kit will still be accurate up to 30 days! Because it can take a few days, up to about a week, for a package to get to the lab and be processed, it is good to send your test kit back as soon as possible after swabbing! However, waiting a few days before sending it back will not be an issue! Learn more at violetproject.org/the-violet-kit

*Disclaimer: If you have specific questions about your Violet order, please text, email, or submit a contact form. Ask Nellie is completely anonymous, and we will have no way of looking into your order without knowing who you are.

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Responses will be posted here. Check back in a few days for a response. No responses are provided by email.

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Email: info@violetproject.org

Text or call anonymously: ‪(443) 267-7765‬

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